I’m not sure if you’ve heard about rapport building. In the context of NLP, rapport building is a great way to initiate and maintain positive interaction with others. Which brings me to the point on why leaders need to understand it in the first place.

photo credit: DaveBleasdale
Problem #3: Inability to read other people’s intent
Have you ever had a time where you wish someone could see your point? Where they seem defensive and speak as though you intended to offend them? Well, welcome to the inner world of individual differences. Everyone has a different mental model.




