In a recent training on Creating Customer Intimacy, I tabled the idea that all the communication tactics in the world would never enhance your ability to have customer intimacy. Most of us live in a world where we think we have no customers. But as long as you have to work with at least one human being in the world, that person is considered a ‘customer’. It could be a team member, your family, a boss, a friend. At the end of it all, we have to be very clear that in order for customers to want us, we need to make a special change to the way we do things.
Personal Development: High Expectations vs Perfectionism
I was recently texting a friend and she told me that she wanted lots of things, and wanted them all to be perfect. I guess that’s the first thing I want to talk about today, followed by the idea regarding our expectations.
In many instances, it is a little difficult to put a finger on perfectionism. Not everyone can say it’s a good thing, but we all know for sure that it can’t be a bad thing in most cases. When it comes to making things happen, though perfectionism has a few drawbacks.
Personal Development: Why Is My Life In A Mess?
A training participant once approached me and said that his life was in a big mess and just did not know where to start. I had three questions for him:
- Is it important enough to change?
- Is it beneficial enough to change?
- Do you have the right resources to change?
He was slightly taken aback where these three questions were concerned because a while he felt it was important to change, and logically thought it was beneficial to change, he was a little disturbed to discover that he still did not take any action.
Personal Development Singapore: Passion
So… I’m almost certain that you’ve been struck senseless by Steve Jobs’ flurry of innovations beginning with the MacBook, the iPod, the iPhone and now the iPad.
There’s a lot to say about genius, and although I have not yet met Steve Jobs myself, I think there’s a certain kind of drive in the man that enables him to push himself forward so much.